❓FAQs

1. Does Cosine train on my data?

We do not train on your repository and conversations in platform. We also maintain enterprise relationships with our AI vendors which means our inferencing and data sent our vendors is not used for training their models either.

2. What do I need to share with Cosine for it to work, and what shouldn't I share?

To use our tools, you'll need to give us access to your code repository or other content you want us to work with. It's really important that you make sure this content doesn't include any personal data (like customer names, emails, ID numbers, etc.). Handling that kind of data violates our terms of use, so ensuring it's not included is your responsibility. Also, please make sure you have the rights to use and share the code/content you provide. We won't train AI on the code you give us.

3. Does Cosine get to read me code?

Engineers at cosine do not read or have access to your code. Genie the agent, maintains a filesystem in which it will clone and manipulate your codebase. So genie will see your code. But no human engineers will interact with or have access to production data

4. What about the code Cosine generates? Is it ready to just drop into my project?

The code we generate is provided "as is," which means you're fully responsible for what happens next. You should always treat it like any new code: review it carefully, test it thoroughly, and make sure it actually meets your needs and quality standards before you integrate it into your own products or services. We can't be responsible for how the generated code performs once you use it.

5. Who sees my personal details (like my name, email, and how I use the service)?

We work with trusted partners to run our service effectively and provide all the features. This means your personal info (like your name, email, IP address, and usage patterns) might be shared with companies that help us with things like cloud hosting (e.g., AWS, Google Cloud), payment processing (Stripe), service analytics, and crucially, the AI models that power our tools (like OpenAI and Anthropic). Some of these partners operate outside the UK/Europe (e.g., in the US), but we take steps to protect your data during these transfers.

6. How does the subscription work? What if I want to cancel or get my money back?

It's a simple month-to-month subscription that renews automatically each month. If you decide Cosine isn't for you, just make sure to give us notice that you want to terminate at least 7 days before your next renewal date. This way, you won't be charged for the following month. Just keep in mind that according to our terms, we don't offer refunds for payments you've already made. If you have isuses you can email [e-mail]